Frequently Asked Questions

What proficiency levels do you teach? +

All levels, from complete beginners to advanced professionals. We assess everyone before starting to place them in the right group and customise the content.

Do you provide learning materials? +

Yes. All learning materials, including access to our online platform, are included in the program cost. Participants receive individual licenses linked to their email, which are activated from the third session to allow time for setup. This ensures that everyone has full access to the required resources throughout the course, even if group changes are necessary due to schedule or level adjustments.

How long does it take to see results? +

Most companies see improvements in 2-3 months with consistent training. For basic conversation skills, expect progress in 6-8 weeks. For advanced business fluency, plan for 6-12 months. Results depend on starting level, lesson frequency, and practice time.

What's the minimum group size? +

The ideal size is 4-8 employees, which balances personal attention with group interaction.

Can we change the schedule if needed? +

Yes. With at least 24 hours' notice, we can reschedule your session by offering an alternative time slot or an extended program date.

Do you offer trial lessons? +

We offer a complimentary 30-minute consultation and demo session for your team. You'll experience our teaching approach and receive tailored recommendations for your business goals.

What if someone misses a group class? +

We provide recorded sessions for online classes so participants can catch up at their convenience.

How do you measure progress? +

Through monthly tests, assignments, and detailed reports. You'll get feedback on speaking, listening, reading, writing, and professional communication.

What teaching methodology do you use? +

Conversation-focused learning. Lessons emphasise real-world scenarios with role-plays, discussions, and presentations. We balance grammar with communication fluency.

Can employees practice outside of class? +

Yes. We provide online exercises, homework, and recommended apps. We suggest 2-3 hours of weekly practice outside class.

Do you offer online, in-person, or hybrid options? +

All three. Online via Zoom/Teams, in-person at your office, or hybrid for mixed preferences.

What are your operating hours? +

Flexible: before work (7-9am), lunch breaks, after work (5-8pm), during business hours, or weekends. We work around your schedule.

How quickly can we start? +

Usually within 2 weeks. For urgent needs, we can start in 3-5 business days.

Is there a minimum commitment period? +

Typically 3 months (12-16 lessons) for meaningful progress.

Can we add or remove employees mid-program? +

Yes. New joiners need level assessment first.

Do you provide certificates upon completion? +

Yes. Certificates show hours completed, level achieved, and skills developed.

Still have questions? Book a free consultation or visit our Blog for tips and resources.